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Jeroen & Paws
Happy dog in a warm outdoor setting

GOOD TO KNOW

Clear expectations.Happy tails.

Everything is designed to keep bookings simple, communication clear, and every dog safe and comfortable.

Booking & payment

Bookings are confirmed once we've agreed on a date and service. Payment is made securely through Revolut using a payment link or invoice.

  • Secure payment via Revolut
  • Payment link or invoice provided
  • Regular bookings can be arranged in advance

Rescheduling

Plans change. If you need to move your booking, just let me know as early as possible and I'll do my best to find another time.

  • Subject to availability
  • Weather-related reschedules are always free
  • I'll always try to accommodate you

Weather

Your dog's comfort and safety always come first. If the weather isn't suitable, we'll arrange another time whenever possible.

  • Extreme weather may require rescheduling
  • Your dog's wellbeing always comes first
  • We'll work together to find another suitable time

Dog wellbeing

Every dog is treated with patience, kindness, and respect. Walks and visits are always tailored around their personality, pace, and individual needs.

  • Please share any medical or behavioural information
  • Water, treats, and rest breaks are always available
  • Sessions are always dog-led and positive

Photo updates

During walks, day care, adventures, and boarding, I love capturing little moments from your dog's day. Photo updates are always included at no extra cost.

  • Photo updates are included with every service
  • Photos may be used by Jeroen & Paws on the website and social media
  • Your personal information is never shared

Updates & delivery

You'll receive photos and updates during or shortly after your dog's visit, so you can see exactly how their day went.

  • Updates are sent during or after your booking
  • Photos are included at no extra cost
  • No additional fees for photo updates

Cancellations

If you need to cancel or change your booking, please let me know as soon as possible so I can offer the space to another family.

  • 48 hours' notice is appreciated
  • Emergencies are always handled with understanding
  • Thank you for supporting a local small business
Dog waiting calmly outdoors

Still havequestions?

If there's anything you'd like to know before booking, I'm always happy to help. Whether it's about a service, your dog's needs, or choosing the right care, just get in touch.

Get in touch

Thank you for trusting Jeroen & Paws.

I can't wait to meet you and your dog.
Book Meet & Greet

Jeroen aims to reply within 24 hours.